Here are examples of what clients and health care professionals say about SelfCare:
Thankyou so very much for helping to get the ergonomic arm crutches for me as quickly as you did. I tested them around Park Royal and I made out just fine ! I was truly happy with them & they are so comfortable... we are truly grateful for all the extreme effort that you went to. I told one of my close girlfriends about you & your good service. She has a chronic medical condition also.
My wife is currently staying at the GF Strong. For home, we required a customized wheelchair and various equipment. Both Charlotte and Michael from SelfCare showed us a great deal of kindness, care and empathy. They possess a vast knowledge of medical equipment and excellent interpersonal skills, exhibiting an excellent ability to listen, present alternative solutions and find the appropriate equipment. Their professionalism and diligence is exemplary.
The lady who was helping us was very good. She listened well (how rare that is!), and tried very hard to understand our concerns, even given the fact that we were seeking information and weren't going to be paying customers (just yet.)... [You] must take real satisfaction in knowing that you ease people through so many problems...
I want to toss a great big bouquet to SelfCare for the stellar job you did installing my new lift system in the bedroom and bathroom! SelfCare showed professionalism and efficiency. They carefully pre-planned and pre-measured. Nando and Kimberly got the job done within the time they promised. I was grateful that they took the time to explain the system, how it worked and pass on some basic safety tips. Keep up the great work.
I wanted to take a moment to provide a compliment on outstanding customer service Samantha provided for a client and myself. She was efficient, proactive and knowledgeable with regards to ministry funding/equipment/technician time. This was helpful to me as a new OT working in BC and expedited the servicing of the client’s power w/c to achieve a positive outcome for all.
My husband suffered a stroke in 1996 and we have been dealing regularly with Selfcare ever since for everything from lift chairs to wheelchairs, hospital beds, grab bars and many other products needed to make the life of a stroke survivor easier. They invariably have the answer to our requirements. Most important, too, is the exemplary service and never failing courtesy of the owners and their staff.
Thanks for speaking to our Seniors’ exercise group. I was amazed at the variety of items and the amount of help the items provide to seniors. The special platform with the reclining backrest for bathing, the compression gloves for people with arthritis in their hands, and the folding walkers are very useful. The presentation was well done, and your representatives answered many questions patiently and thoroughly.