Here are examples of what clients and health care professionals say about SelfCare:
Thankyou so very much for helping to get the ergonomic arm crutches for me as quickly as you did. I tested them around Park Royal and I made out just fine ! I was truly happy with them & they are so comfortable... we are truly grateful for all the extreme effort that you went to. I told one of my close girlfriends about you & your good service. She has a chronic medical condition also.
I want to toss a great big bouquet to SelfCare for the stellar job you did installing my new lift system in the bedroom and bathroom! SelfCare showed professionalism and efficiency. They carefully pre-planned and pre-measured. Nando and Kimberly got the job done within the time they promised. I was grateful that they took the time to explain the system, how it worked and pass on some basic safety tips. Keep up the great work.
– Lift System
Thank you for the use of your (donated) wheelchairs. Many visitors to our show suffer from ambulatory problems and they are delighted when they discover they can enjoy the show "on wheels". Your generosity is truly appreciated.
– Show Co ordinator
I have been a client of SelfCare's for the past 3 years. The staff in every area have ALWAYS been knowledgable, courteous, helpful and patient with me each and every time I call, for any reason. The service is always prompt and excellent whether it be deliveries or repairs. The staff really care about their clients. Its not "just a job" and it
For the past 2 years, I have had the pleasure of using SelfCare. The customer service reps are very friendly and the staff efficiently provides our facility with equipment. The variety of equipment available has enhanced our resident's independance and increased their comfort and quality of life. Many family members and residents have provided positive feedback about the professional advice and repair service available from SelfCare.
The complimentary educational in-services for health care professionals that SelfCare provides, has allowed our rehab staff to remain informed about the latest technologies available in the health care market.
– Co ordinator
As a clinician on the North Shore, I can always rely on quality sevice and friendly, knowledgeable staff to help me provide the proper care for my clients. The staff at SelfCare go the extra mile to work with therapists and problem solve through issues that are routine and out of the ordinary! They make my job run that much smoother. Thanks Guys!
We received a generous donation of two Dolomite 4-wheeled walkers from Self
Care last week. I just wanted to thank you again from all the
Rehabilitation staff at Evergreen House. We will definitely put those
walkers to work!
– Carmen, Senior Physiotherapist
The Scooters on the Bus Inservice helped to provide hands on trials and having your education on the scooter models made the session interesting and helpful when considering which model for which client and the community uses.
– Sarah Pike, BSc OT
The lady who was helping us was very good. She listened well (how rare that is!), and tried very hard to understand our concerns, even given the fact that we were seeking information and weren't going to be paying customers (just yet.)... [You] must take real satisfaction in knowing that you ease people through so many problems...
I wanted to take a moment to provide a compliment on outstanding customer service Samantha provided for a client and myself. She was efficient, proactive and knowledgeable with regards to ministry funding/equipment/technician time. This was helpful to me as a new OT working in BC and expedited the servicing of the client’s power w/c to achieve a positive outcome for all.