Our team of sales professionals provides client-oriented consultation in the selection of the appropriate medical equipment. They are experienced professionals who are committed to constant product training to keep their product knowledge current. They work with the client, caregivers, and the health care professional, often occupational or physiotherapists, to address all the issues involving the client’s equipment needs. They are able to understand the objectives of the client and problem solve with the health care professional to get the best fit.

SelfCare stocks a wide range of trial equipment to assist clients in their selection and evaluation process. This helps the clients understand and determine how their equipment will function in their environment.

You can contact the Sales Team directly via email, or simply call into SelfCare and your request will be directed to a Sales Consultant (who will call you promptly). See the contact us page for contact information.

Our in-store medical equipment specialists coordinate all deliveries, pick up and service issues and schedule appointment times (Yes, we book an actual time, in ½ hour increments, that someone will arrive at your door – no waiting all day for a delivery!). They can answer your questions and discuss equipment options and alternatives with you. They are fully versed in medical equipment products for a wide range of uses. Whether on the phone or at one of our locations, our in-store medical equipment specialists are ready to listen to you.

There is a specific Medical Equipment Specialist who coordinates funding programs.

Please contact us to ask any questions you have about home health care products or funding issues.

The installation and delivery technicians work to ensure our products are delivered and set up in the home or care facility safely, in good working order, and on time. They set up the equipment in the appropriate configuration and provide equipment instruction to the client, his/her caregivers, and the health care professional regarding the proper use of the equipment.

Darryl and Kim Mackie, the owners, ensure that the products and services offered by SelfCare meet and exceed all standards and expectations of our clients, community members, and health care professionals. They are actively involved in SelfCare and understand the meaning of customer service.